Results Expertise Insights Connect
Available for New Opportunities

Twenty years transforming unconventional real estate into high-performing assets. From airport terminals to untapped markets, I build systems that scale.

20+ years turning complex operations into profit engines. Most recently doubled EBITDA on a $180M airport portfolio while implementing AI-powered tools and launching microbusiness accelerators.

Let's Talk About Your Challenge See My Results
$180M
Portfolio Managed
2x
EBITDA Growth
3,500+
Industry Contacts
20+
Years Experience
Faraji Whalen-Robinson - Operations Executive

Results That Speak for Themselves

I measure success in dollars, growth percentages, and sustainable systems—not just effort.

📈

The Turnaround

12% Sales Growth (2023)
9% Sales Growth (2024)
2x EBITDA Doubled in 24 Months

Led P&L for $180M BWI airport concessions program. Built systems that generated consistent double-digit growth through strategic vendor management, technology implementation, and operational excellence.

Process + People + Technology
🚀

The Launch

8 New Stores Opened
5 Microbusiness Locations
3 Tech Platforms Deployed

Managed complete project lifecycle from permitting to opening. Implemented Placer.ai (foot traffic analytics), Smartsheet (project management), and AskHumans (customer feedback) to modernize operations.

I Don't Just Manage—I Modernize
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The Win

$1B+ Multi-Billion Dollar RFP Won
7 Team Members Managed
1 Director Promoted from Within

Key member of proposal team that won MDOT AC 2023 RFP against established competitors. Managed relationships with state politicians, airport authorities, subtenants, and consultants at the highest level.

Stakeholder Management at Scale

What I Offer You

Proven expertise across operations, real estate, technology, and strategic growth.

Operations Excellence

  • P&L Management: Managed up to $180M portfolios with consistent EBITDA growth
  • Team Building: Hired, developed, and promoted high-performing teams (7+ direct reports)
  • Process Optimization: Built systems that scale beyond individual contributors
  • Regulatory Compliance: Expert in complex stakeholder management and lease negotiations

Strategic Growth

  • Business Development: Led airport concessions consulting for major brands and operators
  • RFP & Proposals: Key contributor to multi-billion dollar competition wins
  • Real Estate Transactions: $88M+ in commercial lease/sale closings
  • Capital Formation: Raised debt and equity for development projects

Technology & Innovation

  • AI Implementation: AWS AI Practitioner Certified, built and deployed AI tools for Airport Concessions Business development
  • Data Analytics: Implemented Placer.ai for foot traffic and revenue optimization
  • Project Management: Smartsheet deployment for multi-location portfolio tracking
  • Customer Intelligence: AskHumans integration for real-time feedback loops

The Network Effect

I don't just know the industry. The industry knows me.

Faraji Whalen-Robinson
45+ Airport Authorities
120+ National Brands
3,500+ Industry Contacts
🛫
🍔
🛍️
🤝
🏛️
🏢
💻
💰

20+ years of relationships that open doors and close deals.

How I Solve Problems

Real challenges. Real solutions. Real results.

Impact

The Microbusiness Accelerator

The Problem

Airport authority wanted local and diverse businesses but operators lacked capital, airport experience, and operational systems to compete.

My Process

Led launch of highest performing Launchpad accelerator cohort, providing turnkey locations with built-in infrastructure. Managed permitting, build-out, vendor selection, and operational training for 5 microbusinesses.

The Proof

Launched the highest performing Launchpad cohort in program history, creating sustainable revenue streams and meeting ACDBE goals while maintaining profitability. Two of the five units became the top grossing operators in program history and won additional locations.

What I'd Do For You: Design and execute programs that balance social impact with profitability.
Operations

The Tech Stack Transformation

The Problem

A program still recovering from COVID. Shuttered units with no term to offer because of a month to month term. A staff in limbo with frequent leadership changes and the prospect of losing their jobs to a new developer.

My Process

Replaced chaos with structure. Got out of our best performers' way so they could do their best work. Hired new team members that brought hustle and innovation. Promoted leaders. Saved four stores from closing by facilitating acquisitions by new operators. Convinced existing operators to invest in new concepts without the promise of term.

The Proof

Grand openings. Staff stability. Historic sales numbers. A winning bid that kept the company at BWI for 23 more years.

What I'd Do For You: Identify and implement technology that drives measurable business outcomes.

Tell Me Your Challenge

I solve problems by asking the right questions. This is AskHumans—the same tool I use to capture real-time insights at scale. Try it below.

I respond personally to every submission
See how AI-powered feedback works in real-time
No pressure—just a conversation

Powered by AskHumans - AI-driven feedback intelligence

Three Ways to Work Together

Whether you need a full-time leader, strategic consulting, or advisory guidance—I'm open to the right opportunity.

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Executive Role

Need a P&L leader who can scale operations, build teams, and drive growth? I'm open to VP/C-suite operations roles ($150K-$250K+) with enough flexibility to continue building Clearport, or high-responsibility positions that allow aggressive savings for investment.

  • DC-based or remote with 1-2x/week travel
  • Operations, strategy, or business development focus
  • Airport, retail, hospitality, or adjacent sectors
Schedule Intro Call
Most Requested
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Consulting Partnership

Need airport or retail expertise for a client engagement? I partner with consulting firms (McKinsey, Bain, Deloitte) and PE funds on portfolio company operations, due diligence, and strategic advisory.

  • Airport concessions & operations strategy
  • Retail site selection & lease negotiations
  • Portfolio company operational due diligence
  • Technology implementation & vendor selection
Discuss Project
🤝

Advisory / Board Role

Need someone who's been in the operator's seat? I serve on boards for BWI Business Partnership and MIT Alumni Climate Initiative. Open to advisory roles for airport operators, technology companies, or real estate platforms.

  • Strategic guidance from operational perspective
  • Network activation across airports & retail
  • Technology evaluation and vendor selection
Explore Board Role

Also Interested In:

Clearport Partners - Airport Concessions Consulting → AskHumans Partner Program - AI Feedback Tools →

Education

MIT

MS, Real Estate Development

Morehouse College

BA, Business Administration

AWS

AI Practitioner Certified

Historical Boards & Affiliations

BWI Business Partnership

Board of Directors

MIT Alumni Climate Initiative

Board of Directors

Paul Public Charter School

Board of Trustees

Professional Development

New Majority Capital

DC bETA Cohort 1 - M&A Training

Capital Impact Partners

DC Equitable Development Initiative Fellow

Halcyon

Cohort 10 - Impact VC Accelerator